Service Advisor

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Service Advisor

Ely, Cambridgeshire - £30k to £33k plus bonus

Main dealer, with market leading basic salaries and OTs
Exceptional working environment and excellent management

About Our Client
Our client is part of a large HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific market.

Service Advisor Job Description

• Ensure a steady and realistic flow of available workshop throughput
• Liaise with external and internal customers, ensuring work is authorised
• Support and maintain customer’s service schedules , MOT and O license requirements
• Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures
• Ensure service / inspection documentation are correctly completed and customer defect procedures adhered to
• Loading and daily checking of R2C to ensure all customer sheets are correct and complete
• Assist in maintaining a daily flow of quality job cards to administration for costing / invoicing
• Re-book any work and liaise with the parts department to ensure work is carried out promptly
• Ensure health and safety and safe work principles are met at all times within this position’s working environment
• Check and issue sublet order numbers to specialist and external agents and arrange/plan such works required

The Successful Service Advisor Applicant

• Previous experience within a Service Advisor role, in a automotive dealership
• Excellent organisational, analytical and administrative skills
• Good customer service skills
• Technical awareness of motor vehicles
• Ability to work as a team player within a busy department
• Ability to work unsupervised and adhere to strict guidelines
• Flexible approach to working hours
• PC literate - knowledge of ADP desired
• Ability to work calmly in a pressured environment

What's on Offer
Salary - £30k - £33k per annum
Up to £1200 yearly bonus (£300 quarterly)
Hours: Monday - Friday 8am - 6pm (initial hours through training period, could change to either 9am-6pm or 8am -5pm after training period has finished)
Alternate Saturdays - 8am - 12pm

Employee Benefits

• Bonus scheme
• Optional private health insurance
• Free parking
• Additional employer pension contributions
• Training and development opportunities
• 22 days holiday per year plus Bank holidays, increasing with length of service
• All required PPE equipment provided

If you feel this role is for you, get in touch for a private chat.....